What a cyber insurance questionnaire actually asks for in 2026
Six controls come up on almost every renewal. Here is what each one means for a 40-person office.
6 min read
By Priya Raman
Most renewals we saw this year asked the same six questions. None of them are exotic, and an office that can answer all six honestly usually gets a better premium.
The six controls
Multi-factor sign-in on email and remote access
Endpoint protection on every laptop and server
Backups kept separate from your network, and tested
Patching within a set number of days
Security training for staff
A written incident response plan
Where offices get stuck
Usually on the word tested. Insurers want to know that someone restored a file and wrote down how long it took. We do that every month and put it in the report.
If your renewal is coming up, send us the questionnaire. We will tell you which answers are true today and what it would take to make the rest true.
More notes
How to leave your IT provider without losing your passwords
The handover checklist we use, and the three things to get in writing before you give notice.
Still running Windows 10 laptops? A plan for a 30-person office
Microsoft ended Windows 10 support in October 2025. What that means for the laptops still in your office.
The monthly IT report we send, line by line
One page on the first of the month: tickets, response times, uptime, patches and the one thing we want you to decide.
Per-person or per-device IT pricing: which costs you less?
Why we price per person, and the office where per-device pricing would still be cheaper.
Setting up a new hire’s laptop in two days, step by step
From your email to a laptop that is ready on Monday morning.
Book a 30 minute IT review
We look at your setup, your current bill and your worst IT day this year, and tell you plainly what we would change. No slides.