IT pricing per person, per month
Three plans, one price per person, in US dollars. Every plan includes unlimited help desk tickets and remote fixes. Minimum 20 people.
Co-managed
$85per person, per month
For offices with an IT person who needs a help desk behind them.
Fully managed
$145per person, per month
We are your IT department. What most offices choose.
Managed + compliance
$195per person, per month
For HIPAA, SOC 2 or cyber insurance paperwork.
Help desk tickets
Escalations from your IT person
Unlimited, whole team
Unlimited, whole team
First response target
1 hour
15 minutes
15 minutes
On-site visits
$125 an hour
2 hours a month included
4 hours a month included
Security baseline
Included
Included
Included
Backups with a monthly restore test
$12 a person
Included
Included
Laptop setup and offboarding
Tools only
Included
Included
Quarterly IT plan with a named lead
Not included
Included
Included
After-hours outage line
Not included
Included
Included
Compliance evidence and policies
Not included
Not included
HIPAA or SOC 2 pack
Onboarding is a flat $1,500, waived on a 24-month agreement. Hardware is quoted at cost. No per-ticket fees.
What is not in the monthly price
Onboarding
Onboarding is a flat $1,500 for up to 50 people and $2,500 above that. It covers the walkthrough, the handover from your old provider and the security baseline. It is waived on a 24-month agreement.
Billing questions
When do you invoice?
Can we add or remove people mid-month?
What happens at the end of the 12 months?
Book a 30 minute IT review
We look at your setup, your current bill and your worst IT day this year, and tell you plainly what we would change. No slides.